These Terms of Use apply to your access to and use of Caviren's website and online features.

Purchases made through Caviren are also subject, as applicable, to our Terms of Purchase, Terms of Service, Shipping Policy, Return & Refund Policy, and Privacy Policy.

If a particular website feature, promotion, or service includes additional terms, those additional terms will apply together with these Terms of Use.

You may use Caviren only if you are legally capable of using the website and entering into transactions that may arise from your use of it under the laws applicable to you.

You may not use our website where doing so would violate applicable law.

Caviren provides this website primarily so visitors can:

• Browse Caviren lighting products and collections
• Review product dimensions, specifications, materials, finishes, and product information
• Place and manage eligible orders
• Access shipping, return, privacy, and store policies
• Contact customer support
• Subscribe to communications where available
• Use other lawful shopping-related website features

You may use our website for personal and lawful purposes in accordance with these Terms.

You must not use Caviren or any part of our website to engage in conduct that is unlawful, abusive, fraudulent, harmful, or disruptive.

Prohibited activities include attempting to:

• Use the website for illegal or fraudulent purposes
• Submit false, misleading, or unauthorized information
• Use another person's identity, account, or payment information without authorization
• Gain unauthorized access to accounts, systems, servers, databases, or website features
• Introduce malware, viruses, malicious code, or harmful technology
• Interfere with the availability, security, performance, or operation of the website
• Circumvent security, fraud-prevention, or access-control measures
• Use automated tools in a manner that places an unreasonable burden on the website
• Scrape, harvest, download, or extract website information for unauthorized commercial purposes
• Impersonate Caviren or falsely suggest an affiliation with Caviren
• Use website content in a manner that infringes intellectual property, privacy, or other legal rights
• Engage in activity that could harm Caviren, our customers, our systems, or other website users

If customer account features are made available, you are responsible for providing accurate information and maintaining the confidentiality of your account credentials.

You are responsible for activity conducted through your account to the extent permitted by applicable law.

If you believe your account, password, or login information has been compromised, please contact service@caviren.com as soon as possible.

When interacting with Caviren, you agree to provide information that is accurate and reasonably complete.

This may include information submitted through checkout, customer support messages, return requests, refund requests, account features, or other website forms.

Providing inaccurate or incomplete information may affect our ability to process an order, deliver a shipment, verify a request, process a return, or provide customer support.

Caviren aims to provide clear, useful, and reasonably accurate information throughout our website.

Website content may include:

• Product descriptions
• Product photographs and videos
• Product dimensions and specifications
• Lighting and installation information
• Pricing information
• Promotional information
• Store policies
• Graphics and design elements
• Written guides or informational content
• Other materials related to Caviren products and services

We may update, revise, correct, or remove website content where reasonably necessary.

We aim to represent Caviren lighting products as accurately as reasonably possible.

Actual product appearance may vary slightly because of factors such as screen settings, photography, room lighting, surrounding colours, materials, finishes, manufacturing tolerances, or reasonable product variation.

Customers should review the applicable product page, dimensions, specifications, available options, and installation information before placing an order.

Unless otherwise indicated, the Caviren name, brand presentation, website design, original written content, graphics, logos, visual elements, and other protected materials appearing on our website are owned by, licensed to, or otherwise lawfully used by the applicable rights holder.

Access to Caviren does not transfer ownership of intellectual property rights to website users.

Except where permitted by law or expressly authorized, you may not:

• Copy or reproduce protected website content for commercial use
• Modify or create unauthorized derivative works from protected content
• Republish or redistribute protected website materials
• Use Caviren branding in a misleading or unauthorized manner
• Remove copyright, trademark, or other proprietary notices
• Present Caviren content as your own

You may view and use publicly available Caviren website content for ordinary personal shopping and informational purposes.

This limited permission does not grant a right to commercially exploit, resell, reproduce, copy, redistribute, or commercially republish Caviren content.

The Caviren name, logos, visual branding, slogans, and other source-identifying elements may be protected by applicable trademark or other intellectual property laws.

You may not use Caviren branding in a way that falsely suggests sponsorship, endorsement, partnership, authorization, or affiliation.

You may contact Caviren with questions, comments, suggestions, product questions, order requests, or other feedback.

When communicating with us, you must not knowingly provide unlawful, malicious, abusive, defamatory, fraudulent, misleading, or rights-infringing content.

Information included in customer communications may be used as reasonably necessary to respond to your request and operate our services in accordance with our Privacy Policy.

If Caviren provides features that allow customers to submit reviews, images, comments, questions, or other content, submissions should reflect the user's own lawful experience.

User-submitted content must not be knowingly false, misleading, fraudulent, abusive, infringing, malicious, or otherwise unlawful.

Where user-submitted content features are available, we may moderate or remove content where reasonably necessary to protect users, comply with applicable law, enforce these Terms, or maintain the integrity and security of the website.

Caviren may rely on third-party services to provide parts of our website and ecommerce experience.

These may include services relating to:

• Ecommerce infrastructure
• Payment processing
• Shipping and fulfillment
• Website hosting
• Analytics and measurement
• Advertising and attribution
• Security and fraud prevention
• Customer support
• Other technology used to operate caviren.com

Independent third-party services may be subject to their own applicable terms, policies, and privacy practices.

Caviren may contain links to websites or services operated by third parties.

Third-party links may be provided for convenience, functionality, informational purposes, or as part of services used by our store.

Unless expressly stated otherwise, the presence of a third-party link does not mean Caviren controls or is responsible for the independent third party's website, content, products, security, terms, or privacy practices.

We encourage users to review applicable terms and privacy policies when visiting independent third-party services.

Caviren uses Shopify to support the operation of our online store.

Certain ecommerce, checkout, hosting, security, customer account, payment, and other website functionality may therefore operate through Shopify or services integrated with Shopify.

Your interaction with features provided by independent service providers may also be subject to those providers' applicable terms and policies.

Your use of Caviren is also subject to our Privacy Policy.

Our Privacy Policy explains how personal information may be collected, used, disclosed, and protected, including information regarding cookies, advertising technologies, analytics, service providers, and applicable privacy choices.

Our website may use cookies, pixels, scripts, local storage, and similar technologies for website functionality, security, analytics, attribution, advertising, and related purposes.

Additional information about these technologies and available privacy choices is provided in our Privacy Policy and Your Privacy Choices page.

We take reasonable measures designed to protect the operation and security of Caviren.

Users must not attempt to bypass, disable, interfere with, exploit, or test without authorization website security features, access controls, account protections, or fraud-prevention systems.

We may take reasonable steps to investigate and respond to suspected fraud, misuse, security threats, unauthorized access, or other harmful activity.

We aim to keep Caviren reasonably available and functional.

However, the website may occasionally become unavailable or experience interruptions because of maintenance, updates, network conditions, hosting issues, technical problems, security events, or other circumstances.

We do not guarantee that every website feature will be available continuously or without interruption.

Caviren may modify, update, add, remove, or discontinue website features or content where reasonably necessary.

Such changes may be made to improve the website, update our collections, address technical or security issues, comply with applicable requirements, or reflect changes in our products or services.

Although we aim to keep website information current and reasonably accurate, occasional typographical errors, technical errors, inaccuracies, or omissions may occur.

We may correct such errors when identified, subject to applicable consumer protection requirements.

Nothing in these Terms is intended to remove rights that customers are entitled to under applicable law.

To the maximum extent permitted by applicable law, Caviren's website and website services are provided on an “as available” basis.

We do not guarantee that the website will always operate without interruption, delay, technical error, or temporary unavailability.

Nothing in these Terms excludes warranties, statutory rights, guarantees, or other consumer protections that cannot lawfully be excluded.

To the maximum extent permitted by applicable law, Caviren and Shanghai Xinzhenhui Trading Co., Ltd. will not be liable for indirect, incidental, special, or consequential losses arising solely from the use of, inability to access, or interruption of the website where such liability may lawfully be limited.

Nothing in these Terms limits or excludes liability where doing so is prohibited by applicable law.

Mandatory consumer rights remain unaffected.

Caviren may take reasonable steps to restrict or suspend access to website features where necessary to address:

• Suspected fraud
• Unauthorized access
• Security threats
• Abusive or unlawful activity
• Material violations of these Terms
• Technical or operational risks

Any such action will be taken subject to applicable law.

These Terms of Use are not intended to exclude, restrict, or waive rights or protections that cannot legally be excluded or waived.

If applicable law grants you mandatory consumer rights beyond these Terms, those rights continue to apply.

If any part of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent reasonably necessary and permitted by law.

The remaining provisions will continue to apply to the extent permitted by law.

Caviren's or Shanghai Xinzhenhui Trading Co., Ltd.'s failure to enforce a provision of these Terms in a particular situation does not automatically waive our right to enforce that provision later.

We may update these Terms of Use from time to time to reflect changes in our website, services, technology, business practices, security measures, or applicable requirements.

The current version will be posted on this page and the Last Updated date may be revised when appropriate.

Depending on how you interact with Caviren, you should also review our related policies.